1. Introduction
At Thomas Stitch (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, and communications.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing/shipping details, etc.
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Transaction Information: Purchases, payment details, and order history.
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Technical Information: IP address, browser type, device information, and cookies.
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Communication Preferences: Your interactions with emails, promotions, or inquiries.
3. How We Use Your Information
We use your information for purposes including:
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Processing and fulfilling orders
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Providing customer service and support
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Sending updates, promotions, and newsletters (if opted in)
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Improving our website, services, and user experience
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Complying with legal and regulatory requirements
4. Sharing of Information
We do not sell or rent personal information. We may share data with:
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Service providers ( shipping, payment processors)
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Legal authorities if required by law
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Business partners in connection with joint promotions (if applicable)
5. Cookies & Tracking
Our website may use cookies and tracking technologies to improve functionality, analyze traffic, and personalize content.
6. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights & Opt-Out Instructions
You have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications at any time
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Restrict or object to certain data processing activities
To opt out of marketing emails:
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Click the “Unsubscribe” link provided in any promotional email, or
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Contact us directly at [email protected] with your request.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected]